Introduction
Sites by Sara ("we," "us," or "our") operates sitesbysara.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or use our services. By using our Site, you agree to the collection and use of information in accordance with this policy.
Information we collect
We may collect the following categories of personal data:
- Contact information: name, email address, phone number
- Account data: username, password (encrypted), preferences
- Usage data: IP address, browser type, pages visited, time spent on the site
- Device data: device type, operating system, unique device identifiers
- Payment data: processed securely via QuickBooks Online — we do not store this
How we collect data
We collect data through: account registration forms, contact and inquiry forms, cookies and tracking technologies, analytics tools such as Google Analytics and Brevo, our newsletter sign-up.
Why we use your data
We use your personal data for the following purposes:
- To provide, operate, and maintain our site and services
- To respond to your inquiries and provide customer support
- To send transactional emails
- To send marketing communications, if you have opted in
- To analyze site usage and improve our services
- To comply with legal obligations
SMS / Text Messaging
When you opt in to receive SMS messages from Sites by Sara, we collect your mobile phone number and a record of consent (timestamp, IP address, and the page where consent was given).
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our services (e.g., customer service) is permitted. All other categories of use exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency varies; on average 1–2 messages per month. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance. For questions, contact team@sitesbysara.com.
Third-party sharing
We never share your data with anyone other than those trusted third-party sites mentioned above. Current third parties include:
- [Brevo] — [purpose of private, opt-in email marketing]
- [QuickBooks] — [purpose of payment processing]
- [Google Analytics] — [purpose of website analytics]
- [Google Ads] — [purpose of website analytics for Ads campaigns]
- [Meta Pixel] — [purpose of tracking traffic between Meta and our website]
We do not sell your personal data to third parties.
Data retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Account data is retained for as long as your account is active. You may request deletion of your data at any time.
AI & automated decision-making
At this writing (4/2026), we do not currently use AI tools on our site; however, we have used an AI-powered live chat widget previously and reserve the right to reintroduce this feature at any time.
Security
We implement appropriate technical and organizational measures to protect your personal data, including SSL encryption, restricted access controls, password managers, secure email hosting through Google Workspace and secure hosting via InMotion. Our team is held to the highest cybersecurity standards. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Applicable laws
This policy is designed to comply with all applicable privacy regulations.
Children's privacy
Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us, and we will promptly delete it.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date, and/or by sending an email. We encourage you to review this policy periodically.
Contact us
If you have questions about this Privacy Policy or how we handle your data, please contact: Sites by Sara's contact form, or send correspondence to 5769 S Sagewood Drive, Murray, UT 84107.
